1. Introduction
At BurgerBuzz (https://burgerbuzz.shop/), we understand the importance of protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, place orders, or interact with our services. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
- Contact Information: When you place an order, we collect your name, email address, phone number, and delivery address to process and fulfill your order.
- Payment Information: To complete transactions, we collect payment details such as credit card numbers, expiration dates, and security codes. This information is processed securely through our trusted payment partners and is not stored on our servers.
- Account Information: If you choose to create an account with us, we may collect additional information, including a username and password, to help you manage your orders, track your delivery, and access exclusive offers.
2.2 Usage Information
- Log Data: We automatically collect information about your device and your interaction with our website, including your IP address, browser type, operating system, pages visited, time stamps, and click – through data. This information helps us analyze website usage, improve our services, and detect and prevent fraud.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your user experience, remember your preferences, and gather information about how you use our website. You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect the functionality of our website.
3. How We Use Your Information
- Order Fulfillment: We use your personal information to process and deliver your orders, communicate with you about the status of your orders, and provide customer support.
- Improving Our Services: We analyze usage information and customer feedback to improve our website, menu offerings, delivery processes, and overall customer experience.
- Marketing and Promotions: With your consent, we may use your email address and other contact information to send you promotional emails, newsletters, and special offers. You can unsubscribe from these communications at any time by clicking the “Unsubscribe” link in the email.
- Security and Fraud Prevention: We use your information to detect and prevent fraud, unauthorized access, and other illegal activities. We may also share your information with law enforcement agencies or other third parties as required by law to protect our rights and the safety of our customers.
4. Information Sharing
4.1 Third – Party Service Providers
We may share your personal information with trusted third – party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services. These service providers are required to protect your personal information and are only permitted to use it for the purposes for which it was shared.
4.2 Business Transfers
In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the new owner as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4.3 Legal Requirements
We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or to comply with applicable laws, regulations, or government requests.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption technologies, firewalls, secure server environments, and employee training on data security best practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
6. Your Rights
- Access and Correction: You have the right to access and correct the personal information we hold about you. You can do this by logging into your account on our website or by contacting our customer service team.
- Deletion and Withdrawal of Consent: You may request the deletion of your personal information from our records, subject to legal requirements and our legitimate business needs. If you have provided consent for us to use your information for marketing purposes, you can withdraw your consent at any time by unsubscribing from our emails or contacting our customer service team.
- Opt – Out of Data Sharing: You can choose to limit the sharing of your personal information with third – parties by adjusting your browser settings or by contacting us directly. However, please note that this may affect your ability to use certain features of our website or services.
7. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will delete such information from our records as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or customer feedback. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of our website and services after the effective date of the updated policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at privacy@burgerbuzz.shop. We will respond to your inquiries as promptly as possible.